eComm Customer Service Mini-Workshop

eComm Customer Service Mini-Workshop

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This 2 Hour mini-workshop will help turn your Customer Service into your brand's greatest asset for growth. 

Offering an exceptional customer service experience is..

  • The one thing that can separate you from competitors.
  • Is one of the easiest ways to boost website conversions.
  • And is just as powerful at increasing marketing performance.

This mini-workshop will open your eyes to the power of customer service, will help you bring that in-person experience online, and more importantly will make customer service easy with less stress. 

You want easy answers, and simple solutions. That's what you get with our Mini-Workshops. Say goodbye to bloated and overpriced training programs, and hello to short but mighty workshops for reaching serious goals.

This mini-workshop is packed with value. You're going to learn how to deliver an amazing customer service experience AND how to systemize it so you are spending less time on the bad stuff, and more time on the good. 

You (and your team) will learn: 

  • How to harness your customer service super powers.
  • Skills that boost customer loyalty through customer service. 
  • How to turn Customer Service into a selling machine. 
  • Why Customer Service is the new Marketing.

You'll also get: 

  • Our customer service response system (To make your life easier and less stressed with templated customer service responses and archives)
  • Our internal knowledge base template. (For consistent approved responses across your team.)
  • Foundational Customer Service Response Templates

So in addition to our training on delivering an exceptional experience, we're giving away our templates and systems for making customer service easy and more importantly, FUN. 

  • Does customer service stress you out?
  • Do you feel like it's a cluster?
  • Are you spending time answering the same questions over and over again without templates or a system?
  • Do you dread customer service?
  • Are you confused on how to actually deliver a great experience?

If you answered yes to even just one of those questions, this is for you.

Customer Reviews
4.8 Based on 4 Reviews
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N
11/08/2020
Nicole
US US
Thank you!

Soooooooo, I haven't been able to take a real break for years. I think finally I trust my team has what they need to handle cs mostly on their own. Thank you thank you thank you so much

R
11/08/2020
Rachel
US US
Systems alone are worth it

The systems alone are worth 10x what I paid for this. Those were my favorite part.

M
11/01/2020
Meredith
US US
yesyesyes!

Uhhh yes yes yes!! I wasn't thinking about customer service being such an 'asset'. But when you look at it this way, I feel like we missed out for a long time. Thank you smart founder for this cute little workshop.

K
11/01/2020
Ken
CA CA
I needed this.

I needed this. There's hope I won't dread customer service anymore hahaha Thanks for putting this together! I would love more customer service response templates though. Overall this is really valuable.

11/11/2020
The Smart Founder

Thanks for the feedback Ken! We'll keep adding more :) Just made a note to email you when we put them in there! You can just log back in with your current login since you have on going access.